Intogreat Company Culture:

A Glimpse into a Global Offshoring, Outsourcing, and Consulting Company

Intogreat’s founders and leaders have over 70 years’ combined experience of hands-on, multi-country, outsourced and offshored staffing. Intogreat has a team of experienced business improvement experts who work in partnership with your business to deliver you the right solutions to improve and grow your business.

How do we help our clients achieve their business goals through offshoring?

"We specialise in helping small- and medium-sized companies find professional services staff in all industries, but with lots of industry experience with the Insurance, Home Loan, Financial Planning, Contact Centres, Banking and Accounting practices space. We have first-class offices in Metro Manila with access to top talent. We then work with our clients to seamlessly integrate offshoring into their business and help them become more profitable, productive and customer centric."

Adam Conrad | Chief Executive Officer & Founder

Our Vision

To be the best offshoring, outsourcing and consulting business globally, setting the standard for client success and employee growth.

Foster a high-performance workplace that empowers our team of highly engaged and performing people to pursue greatness, transforming outcomes and leading the industry.

Our Mission

Our Values

COLLABORATION

Success is built on relationships. We believe in the power of working together, and we build, support and encourage teamwork across the organisation to solve complex problems.

CARE AND TRUST

Care is at the heart of what we do every day. We are eager to help, and we treat everyone

with respect and empathy.

INNOVATION

We relentlessly pursue creative solutions to improve our work and our organisation. We are not content with the status quo, and we constantly strive to redefine the standard of excellence

in everything we do.

ACCOUNTABILITY

We honour commitments and we are accountable for our own results. We are dedicated to our work and take full responsibility for our duties. We make well-thought-out decisions that lead to the right changes for the right reasons.

ADAM CONRAD

CEO & Founder

Adam began his career as an Accountant with a Bachelor’s degree in Commerce before graduating as a CPA. In 2003, his career took him to Ireland where he worked for Accenture in Dublin, setting up their offshore operations. This was followed by a move to London, where he joined Deutsche Bank as a global CFO and headed up the finance department's transition to Manila in 2006.

DANIELLE WRUCK

Executive Director / Chief Financial Officer

Danielle’s role involves overseeing the finance, legal, compliance, and occupational safety & health of the business, ensuring that these aspects are effective, scalable, innovative, and high-performing to support, shape, and advise the business.

MATTHEW ANNEAR

General Manager of Commercial Partnerships

With his vast 20-year experience across sectors like Insurance, Financial Services, Recruitment and Education in creating partnerships, Matt, as our General Manager of Corporate Partnerships, is dedicated to nurturing relationships that not only drive growth but also amplify operational efficiencies.

KRIS PRIDMORE

Customer Experience Manager

Kris has over 35 years of experience in the insurance industry with comprehensive expertise in Customer Service, Sales, Operations, Underwriting and Claims Management. Holding Industry accreditation: QPIB, CIP and Diploma of Financial Services.

MATTHEW LIGHTFOOT

Customer Experience Manager

Matt has over 10 years of experience in sales and sales management in financial services as well heading up the Account Management function at a sales and marketing agency for the last 2 years. He has a Bachelor in Business and a Postgraduate Diploma in Finance.

BRAD COWLING

General Manager of People and Culture

Brad began his career working in recruitment, moving into learning & development and organizational design. With a career spanning Australia/New Zealand, Asia Pacific and North & South America, Brad has proven experience in managing complex transversal business relationships and has championed numerous programs within complex, multi-site, high-profile environments across multiple countries.

JOVEY CHUA

General Manager of IT Services, Support and Operations

Jovey has more than 15 years’ experience in information technology. Prior to joining Intogreat, he worked with various BPO companies such as PCCW Solutions, which is one of the largest IT solutions firms in Hong Kong. He has also worked as an IT manager for Trend Micro and Safeway Manila, where he led several key infrastructure projects.

Industries We Specialise in

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